Professional Experiences

Product Owner and Lead Consultant
  • Company: Cognizant Technology
  • Industry: Financial Services
  • Location: | Chennai
  • Period: 01/10/2009 - 28/11/2012
Lead Product Analyst
  • Company: HCL Technologies
  • Industry: Financial Services
  • Location: | Kolkata
  • Period: 01/10/2008 - 28/10/2009
Business and Systems Analyst
  • Company: 3i infotech - Outsourced PCS (Aug'05 – Jan'06) and TIS (Feb'06 – Nov'07)
  • Industry: Financial Services
  • Location: | New Delhi
  • Period: 01/08/2005 - 28/07/2008
Business Analyst Manager, Scrum Master and Product Owner
  • Company: Accenture
  • Industry: Financial services
  • Location: | Pune
  • Period: 01/11/2012 - Today

Education

Uttar Pradesh Technical University
  • School Name: Uttar Pradesh Technical University
  • Period: 01/06/2001 - 28/06/2005

Certifications

CSM - Certified Scrum Master
  • Managing Authority: Scrum Alliance
  • Year of Certification: 2014
CSPO - Certified Scrum Product Owner
  • Managing Authority: Scrum Alliance
  • Year of Certification: 2014
CPBA - Certified Pega Business Architect
  • Managing Authority: Pegasystems
  • Year of Certification: 2014
Guidewire ClaimCenter Functional V7.0
  • Managing Authority: Guidewire
  • Year of Certification: 2014
CPCU - Chartered Property Causality Underwriter
  • Managing Authority: The Institutes
  • Year of Certification: 2013
CBAP - Certified Business Analysis Professional
  • Managing Authority: International Institute of Business Analysis (IIBA)
  • Year of Certification: 2013

Custom Experience

Insurance Practice Building
  • Development of sales collateral (Sales deck, Sales Brochure, Point of View, Credentials, Product Vendor Collateral, Accelerators (Use cases, Test packs, Application Services Pack, Data Models, BP Models etc.)
Solution and Pre-sales
  • 6+ years of experience in liaising with the pre-sales and solutions team to evolve overall solution approach for RFI and RFPs. Key areas of concentration include responding to business, functional and integration requirements, Fit-gap analysis, estimation, recommending delivery methodology (agile, waterfall), project timelines along with critical path identification, and developing and playing role-plays and applications evaluations for policy and claims systems.
COTS Applications (Guidewire, DuckCreek, eBao, PREMIA)
  • 8+ years of implementation experience in claim and policy business processes including FNOL, Assignment, Segmentation, Activity Management at various levels of claim (Closed, open, re-open), Financials (Reserve, Recovery, Transactions and Checks), Incidents (Exposure and Claims), Fraud and policy Jobs – Submission, Issuance, Renewal, Re-write, Re-issue, reinstatement, cancellation and Audit.
Solution accelerators for Guidewire Policy and Claims
  • 5+ year of implementation experience in developing policy and claims solution accelerators including Average Reserving, Auto Repair Estimates, Fault Assessment Calculation, Claims Made, Multi Reserve Line Recoveries, Reserve worksheet, Weighted Workload Assignment for Users, Supplier Management, Combined Checks, UW Issues, Address Standardization, Commercial Property Quick Quote, Coinsurance, Document Intake, Managing General Underwriter, Manuscript Endorsement, Payment Arrangements etc.
Guidewire Pre-sales Policy and Claims Solution Assessment
  • For a Variety of Carriers – Assisted in the assessment of the current core policy and claims management system for varied lines; personal auto, commercial auto, commercial package policies, general liability, commercial property, commercial inland marine, crime, and workers’ compensation. The client requested replacement options. In order to fulfill this request a full understanding of the current and future functionality was necessary. Recommended Guidewire Policy and ClaimCenter applications after determining the current technology environment, gathering current and future requirements through detailed interviews with client business and IT personnel.
Guidewire PolicyCenter Implementation
  • For a Wisconsin (USA) P&C Carrier – Participated at different levels in the development lifecycle for the following lines of business in the policy management system; personal auto, commercial auto, commercial package policies, general liability, commercial property, commercial inland marine, crime, and workers’ compensation. This included working with client to gather and define requirements for data capture, rating rules and GUI content and flow. Reviewed client business requirements to identify product gaps in the Guidewire product. Worked with the product managers to find resolutions to the product gaps. Worked to development team to create and modify the application to add data fields, configuring presentation layer and defining rating rules, edits, job flows and data model. Worked with clients QA department to ensure business requirements were met.
Guidewire ClaimCenter Implementation
  • For Variety of P&C Carriers (Australian and North American) – Participated at different levels in the development lifecycle to customize claim business processes including FNOL, Assignment, Segmentation, Activity Management at various levels of claim (Closed, open, re-open), Financials (Reserve, Recovery, Transactions and Checks), Incidents (Exposure and Claims), Fraud so that business requirements can be met. This included working with client to gather and define requirements for data capture, rating rules and GUI content and flow. Reviewed client business requirements to identify product gaps in the Guidewire product. Worked with the product managers to find resolutions to the product gaps. Worked to development team to create and modify the application to add data fields, configuring presentation layer and defining rating rules, edits, job flows and data model. Worked with clients QA department to ensure business requirements were met.
Agile (Scum Management)
  • 6+ years of experience in working in agile driven projects. Core work include - a. Scrum Ceremonies - Organized and facilitated scrum ceremonies - sprint planning, daily stand-up meetings, reviews, retrospectives, release planning. b. Worked with Proxy Product owner on prioritization of Product Backlog, Spring Backlog and sliced epics into user stories
BPM (Pega)
  • Asset Framework Development for Cross Sell / Up Sell Opportunities – 1 year experience in Pega BPM which includes designing of use cases in PEGA and creation of Mock data – Analytical driven marketing messages for the commercial lines

Skills

Attitudes

Professionalism | Flexibility | Work Well Under Pressure | Responsibility | Leadership | Team Player | Patience | Analytical thinking | Competitive | Enthusiastic

Technical

ALM Tools (Rally, JIRA) | Guidewire (Claims & Policy) | Business Analysis Planning & Monitoring | P&C (Product Definition, UW, Policy, Claims & RI) | Agile (Scrum Ceremonies, Agile Training & Coaching) | Solutions and Pre-sales

Sports and hobbies

Bodybuilding